Author Resources

Dealing with Rejection – Part 2

Dealing with rejection

We hoped you enjoyed Part 1 of our Dealing with Rejection series. In Part 2 we talk to our Review Manager Jarel for some great advice on the role of reviewers and how authors can become successful.

Getting the perspective of how the Reviewers evaluate a file can go a long way into understanding or even avoiding rejection in the first place. Jarel, our Review Manager has some tips on how reviewers look at files and ways authors can aim for more file approvals:

A reviewer’s job is to evaluate submissions for:

  1. Technical quality
  2. Ability to sell based on knowledge of the marketplaces and specific media market they work with
  3. Utility for buyers and relevance to our marketplace libraries

It’s important to remember that a reviewer’s job is not to provide in-depth feedback for every submission review, but rather the necessary feedback for an author to fix a small number of issues preventing the submission from being approved. If the submission requires a large number of improvements or fixes, the reviewer will provide more general feedback about the fundamentals of the media (eg. design, code, etc).

In instances of the latter it can be frustrating for new or inexperienced authors to understand how they need to improve their submissions to reach approval and often times lash out at reviewers. This is where it’s important for authors to keep in mind that this isn’t the role of the review team and it’s far more productive to seek advice, feedback and help from members of our community and maybe check out tutorials covering the problematic areas of the submission (eg. design). The Tuts+ network is a great resource for this.

In my experience, authors who became successful…

  • Never gave up, kept trying and were always learning or teaching themselves
  • Used their time productively to get feedback from the community, improve their submissions and create new ones
  • Submitted frequently (practice, practice, practice!)
  • Were’t afraid of starting over or setting a stalled project aside and starting a new one
  • Respected the review staff and communicated with them politely (which leads to happier reviewers that are more willing to go out of their way to help).

Don’t take offense to rejections, they aren’t personal attacks

Rejections aren’t personal attacks, they just mean your submission wasn’t ready for our marketplaces. Use this as a learning opportunity to potentially improve your skills, knowledge or perhaps just your understanding of what we’re looking for on our marketplaces.

Authoring is a learning process, even for established authors. It’s about mastering your craft and submission rejections are just part of the process.

Go through the proper channels

If you genuinely feel that the reviewer made a mistake or is doing something wrong, go to the right people — just as you would in a normal job. Start by contacting support and clarifying with your reviewer directly. If that doesn’t work, request to speak with the reviewer’s manager.

Posting angry and/or rude threads on the forums isn’t the right way to deal with rejections. It takes too much effort for far too little results and wastes a lot of time. Send in a support ticket and move on to a new project until you hear back from the review team — this is far more productive and time efficient (not to mention less stressful since you take your mind off the rejection when you move on to something else).

Thanks Jarel!

In our final part of dealing with rejection we’ll be talking to one of our long time authors on how he faces down a file that didn’t make the cut. Join us for Part 3 next week!